Job Description

Job Description

Job Description

IT Business Analyst

We are currently seeking an IT Business Analyst with a focus on HCM application support. This role will be a Contract to Hire role with the opportunity to specialize in Workday. Responsibilities include but not limited to the below:

• Coordinate bi-weekly releases including communication to GPOs and HR stakeholders.
• Coordinate access provisioning, extensions and deprovisioning for IT users including contingent workers and AMS teams (Workday, consultant onboarding forms, OKTA access, other application access as necessary).
• Communicate and maintain AMS, internal contact lists and ensure communication of new and terminated users to internal stakeholders.
• Continuously improve and streamline the adoption of IT change control process including training of new members.
• Coordinate the project intake process for HCM IT with IT PMO and ensure updates to the IT PM application and maintenance of timelines for the HCM roadmap.
• Ensure documentation of functional configuration and technical specifications are up to date including approvals for mass loads.
• Manage Workday cases, tenant refresh requests and ensure pre and post communication of refresh activities align with ongoing projects and activities.
• Manage Workday tenant renewals, coordinate agreements and sow related tasks.
• Support IT audits by coordinating asks with AMS and internal members.
• Coordinate tasks with external vendors such as ADP, Merrill Lynch, Applic8 and other internal workstreams for testing and system updates.
• Coordinate Product demos and queries with Workday and other partners.
• Ability to transition and develop into a Workday Business Analyst developing and configuring solutions to business requirements.

Required:

• Bachelors degree in Information Technology, Business Administration, Computer Science, or a related field.
• Minimum of 4 years of experience as an IT Business Analyst, HR Analyst or in a similar role.
• Proficiency in requirements gathering, process mapping, and documentation techniques.
• Experience with business analysis tools such as Microsoft Visio, Lucid Chart, JIRA, Confluence, or other relevant software.
• Solid understanding of software development lifecycle (SDLC), project management methodologies (Agile, Waterfall, etc.), and related tools like Service Now.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Ability to work on multiple projects simultaneously and manage competing priorities.
• Ability to manage decisions / escalations in a timely manner

Preferred:

• Understanding of end-to-end HR business processes
• Expertise with Workday terminology and configuration
• Experience working in an HR IT / HR environment

Job Tags

Similar Jobs