Job Description
Job Description: - This position supports the Web Team which is responsible for the appearance, maintenance, functionality and security of the agencys websites.
- This role requires proficiency in graphic design software (i.e. Adobe Illustrator and Photoshop) in order to design website layouts, prepare images/documents for posting, as well as proficiency in html/css/ javascript.
- Proficiency in WordPress is required.
- This position will deal directly with internal clients.
- Good communication skills and the ability to complete assignments in a timely manner are a must.
Duties:
Website Development and Maintenance:
- Support and maintain the agencys internal and external websites and web applications.
- Design and develop websites within client Web Team guidelines.
- pply graphic design skills to create *** visuals.
- Utilize agency-specified applications to create web-ready graphics.
- Design web forms.
- Design websites to improve functionality; confirm integration with other systems; install and test content.
- Update and maintain time-sensitive material.
- Obtain copyright clearances where required.
- Deliver web pages to client/user as requested; disposes of outdated information/files; discusses obvious content errors with clients and corrects as necessary; recommends changes in editorial policy and site design.
- Revise content to ensure its quality, including accuracy, authority, clarity, accessibility, and usability.
- Perform analysis, design, development, and testing of usable, accessible web applications.
- Identify multimedia content needed to support or work alongside textual content. Coordinates with multimedia specialists as necessary.
- Ensure quality, compliance, usability, accessibility, copyright, and other legal compliance. Compiles and analyzes website usage statistics.
Customer Service:
- Please provide technical assistance by responding to questions about errors, problems, or questions about collaboration platform systems.
- Provides technical leadership and training to customers and partners.
- Develop strong client relationships and demonstrate high commitment to client success.
- The position works with a high degree of independence.
- Seeks guidance from supervisor for politically sensitive, legal or controversial matters as well as technical/design issues.
- Graduate from an accredited College or University with a degree in Communication Arts or a related field preferred and equivalent WordPress/Website Design training and experience.
- Detail-oriented with extensive knowledge of WordPress, Photoshop, and CSS.
- Experience creating forums, lists, document libraries, and forms.
- Demonstrated ability to convert business requirements into an accessible website layout.
- Experience with website design and development.
- Experience with project management.
- bility to provide excellent customer service to internal and external customers regarding guidance and troubleshooting; provide assistance and advice on development projects; understand policies; and use professional judgment and discretion.
- bility to effectively communicate both orally and in writing to diverse audiences, and foster relationships at all levels; team members, partners, management, vendors, and both internal and external customers.
- Demonstrate excellent organization and interpersonal skills; problem resolution and decision-making.
- Bachelor's degree in Communication Arts or related field preferred and equivalent WordPress/Website Design training and experience.
- Experience managing an existing WordPress implementation.
Cynet Systems
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