Job Description

Join to apply for the Store Manager - Starbucks, Brooklyn, NY role at Starbucks Base pay range $72,400.00/yr - $101,400.00/yr Job Summary and Mission This role contributes to Starbucks' success by leading a team of managers and partners to deliver the Roastery Experience . The store manager manages customer experience, collaborates with the management team, supervises staff, ensures service quality, manages financial performance, and makes staffing decisions. They model and act in accordance with Starbucks' mission, values, and principles. Key Responsibilities Lead a team to deliver exceptional customer and partner experiences. Promote Starbucks' culture, values, and mission through integrity and knowledge. Inspire partners with passion for service, coffee, operations, and innovation. Drive team engagement, development, and performance. Maintain composure during high volume or unusual events, ensuring smooth operations. Demonstrate ingenuity and resourcefulness in achieving goals. Build strong relationships with local partners and stores. Train and hold partners accountable for exceptional service. Implement company programs and develop action plans. Coach and develop managers and staff to meet business goals. Manage store operations during unusual events to meet standards. Set expectations, delegate responsibilities, and communicate effectively. Establish and communicate a compelling vision aligned with company strategies. Provide coaching to achieve operational goals. Review store environment and performance indicators for continuous improvement. Create a positive and professional work environment. Engage with customers to understand and improve their experience. Planning and Execution Manage staffing levels and partner development. Communicate effectively using available tools. Create implementation plans based on market trends and knowledge. Follow up with managers to ensure accountability. Business Requirements Build the capability of managers to analyze business trends. Identify and solve problems proactively. Research customer and community needs through feedback. Use operational tools to achieve excellence. Access external resources to support operations and initiatives. Analyze financial reports to improve performance. Ensure legal compliance and manage alcohol service according to laws. Maintain consistent attendance and punctuality. Partner Development & Team Building Model leading service practices. Conduct performance assessments and provide feedback. Challenge and inspire partners to meet results. Develop positive relationships and recognize achievements. Create a respectful and productive work environment. Qualifications Basic Qualifications: 5-7 years of progressive retail or restaurant management experience in a complex environment. Experience supervising others. Availability for flexible hours, including early mornings, evenings, weekends, and holidays. Ability to lift 35 lbs regularly. Understanding and enforcement of safety procedures. Preferred Qualifications: Experience analyzing financial reports. Independent store management ability. Strong customer service and communication skills. Team-building and leadership skills. Experience in portfolio management and talent development. Operational and problem-solving skills in a customer environment. Self-motivated, results-oriented, with complex problem-solving ability. Experience managing restaurant/bar operations (3-5 years). College degree or related field may substitute some experience. Additional language skills are a plus. Must be 21+ years old. Legal and Equal Opportunity Statements Starbucks is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. We provide reasonable accommodations for applicants with disabilities. #J-18808-Ljbffr Starbucks

Job Tags

Similar Jobs