Required Tasks to be performed:
• Platform Administration:
o Maintain user roles, security settings, and license allocation.
o Oversee Smartsheet configurations for key functions including:
HR onboarding and offboarding workflows.
Software renewal tracking and notifications.
o Ensure uptime, access, and efficient use of Smartsheet across departments.
o Administer Resource Management by Smartsheet
• Workflow & Solution Development:
o Build and maintain Smartsheet dashboards, reports, and forms.
o Create scalable templates and automation routines.
o Collaborate with stakeholders to identify new use cases and deliver value-added solutions.
• Training & User Support:
o Train staff on Smartsheet functionality and best practices.
o Serve as first level support for Smartsheet-related questions and issues.
• Data Integrity & Reporting:
o Monitor for data accuracy and quality within the platform.
o Create and distribute reports to stakeholders to support operations, compliance, and performance monitoring.
• Strategic Growth & Innovation:
o Evaluate and prioritize new Smartsheet initiatives across the agency.
o Identify opportunities to integrate Smartsheet with other systems (e.g., Microsoft 365, SharePoint).
o Stay informed of Smartsheet updates and capabilities to guide adoption and innovation.
• Documentation:
o Maintain detailed documentation of Smartsheet configurations, workflows, and processes.
Required Knowledge, Skills & Abilities (KSAs):
• 2 years’ experience as a Smartsheet Administrator, Developer or Consultant or similar role required
• Ability to implement Smartsheet resources for project management processes.
• In-depth knowledge of Smartsheet functionalities, formulas, and integrations.
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