Responsibilities include:
- Delivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks, collaborating on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.
- Troubleshooting ServiceNow issues, and also some on-premise capabilities in a Linux environment from time to time, collaborating with others get to the bottom of issues, and agreeing on lasting improvements that can be made.
- Exploring and delivering observability including metrics, logging, tracing and alerting that can define and measure the target reliability of a product.
- Being dependable and responsive during agreed hours, like when part of the on-call rotation with the rest of the global team (with a time-off in lieu system).
- A commitment to understanding the Firm's ServiceNow instances and related dependencies, contributing to their documentation.
- Identification and prioritization of technical debt that is can impact client satisfaction or operational efficiency.
- Give feedback on policy and procedures related to the delivery of SRE and operational practices with a view to continually making the Firm safer and more efficient.
Skills required:
- The ideal candidate would have at least one of: Software development skills in one or more programming language, e.g. Python, ServiceNow administration or development experience,
- 2 to 5 years of experience
- Proficient oral and written communication skills
- Establishing warm, effective relationships with colleagues to collaborate on successful delivery
- A dependable team worker with demonstrated commitment to client service
- Ability to respond appropriately during occasional technical emergencies, like outages.
Skills desired:
ServiceNow administration or development experience, although this can be acquired by the successful candidate via on the job and via training.
Part-Time Associate Dentist at Pine Dentistry & Braces - a Benevis company summary: As a Part-Time Associate Dentist at Benevis, you will provide high-quality dental care to a diverse patient base, primarily consisting of children aged 3-21, while supporting a mission...
...Job Description: The Construction Project Manager will have a strong track record of completing Ground Up New Construction of Hospital Projects , ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors,...
...GHR Healthcare - Allied Health & Therapy is seeking a travel RDN - Registered Dietitian Nutritionist for a travel job in Lancaster, Pennsylvania. Job Description & Requirements ~ Specialty: RDN - Registered Dietitian Nutritionist ~ Discipline: Allied Health Professional...
Job Description Job Description Instruct children ages 2 years to Preschool age in activities designed to promote social, physical, and intellectual growth needed for primary school in a preschool setting. PTO Paid Holidays Insurance Discounted Childcare...
...Job Title: Night Auditor Reports To: General Manager FLSA Status: Non-Exempt Summary: The Night Auditor is responsible for... ...billing Delivers all guest messages, mail, and packages in a timely manner Maintains accurate guest and room status information...