Job Description

Service Account Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Your role and responsibilities

• Understands the key drivers of the relevant customer’s business and their business environment and accordingly interprets the impact and opportunity for ABB. • Defines and proposes sales targets for the account and ensures those are achieved with a structured follow up process across divisions and countries. • Sells products/solutions/services to customers with the focus on volume, mix, and profitability targets representing the whole ABB group. • Creates added value for both the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions, • Drives the application of standardized Marketing and Sales (M&S) processes and tools (Salesforce, account plans, AVLs etc.) for the account. • Leads the development and implementation of the account plan and SoW growth actions. • Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and implemented.

Qualifications for the role

• At least 3-5 years in a relevant sales position/account manager position.
• Demonstrated knowledge and experience in the design and execution of commercial plans and strategies
• Good understanding on the SEAM Core Portfolio, being sales in the electrical division. Primarily Arc Flash, Infrared, Preventative Maintenance and Renewables.
• Proven track record in designing and deploying marketing strategies and/or leading and closing sales deals
• Demonstrated ability for leading and building organizational capabilities, robust systems and processes and culture of high performance / excellence in marketing and sales
• Entrepreneurial attitude, excellent communication skills and senior executive presence. Self-driven with networking, collaboration, and intercultural skills
• Excellent leadership and people development skills, relevant and successful change management experience
• Bachelor’s or master’s degree preferred in Engineering or Business Administration

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

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