Job Description
Are you looking for a new challenge in the construction industry? Do you want a career that allows you to use your knowledge and skills, while growing your project management expertise at the same time? Are you ready to make on-the-spot decisions that lead to successful projects and happy homeowners? Don't you deserve to have your work appreciated and respected and be well-paid for it?
If you enthusiastically nodded your head while reading all those questions, you are the kind of Project Manager our growing company is looking for.
The Project Manager is the key to Nelson Exteriors success. You will spend the majority of your time in the field (aka outside) managing each project's progress and crews (both our crews and the subcontractors). You'll be responsible for ensuring each project is completed on time, within the predetermined budget, and to the homeowner’s delight.
Every day, you'll interact with our discerning customers, managing their expectations, answering their questions, and ensuring their renovation is as smooth as possible. Our Project Managers are the key to our company's success by ensuring we live up to our motto: Love the Way your Home Looks.
You'll be responsible for ensuring high-quality craftsmanship, professional interactions between workers and customers, and overseeing a positive renovation process.
As part of your job, you will:
Schedule Nelson Exteriors crews and subcontractors for projects you oversee
Organize company and subcontractor materials for your projects
Oversee daily progress of assigned active projects
Ensure assigned projects are completed on time and within budget
Manage customer expectations
Ensure crew members are professional and polite
Manage payroll for each project's crew
Communicate regularly with all involved parties on project progress
Answer all customer questions and ensure their satisfaction
That sounds like a lot (and it is), but you won’t be expected to do all of that right away. We will train you in the policies and procedures of Nelson Exteriors and ensure you have all the necessary tools (literally and metaphorically) to be successful.
The people who love this job and do well in this position are:
Problem Solvers. Your superpower should be split-second problem solving. You don't hesitate when a decision needs to be made to ensure efficient on-site progress. You'll be spinning plenty of plates, and will be responsible for making sure they all keep moving. You will equip yourself with the knowledge and resources to solve any problem that comes your way.
Skilled Communicators. Arguably the most valuable skill a project manager can have is to communicate tactfully and clearly with customers, crew members, subcontractors, suppliers, and anyone else you come in contact with. You must be able to maintain a calm demeanor and confident tone even in the face of negativity or criticism.
Drive to Succeed. As project manager, you will be the driving force behind each of your renovation projects. You will set the tone for everyone and every project you manage. Your desire to succeed and ensure each customer loves the way their home looks is the foundation on which our business is built. You show up every day ready to win, and you encourage everyone around you to do the same.
What you’ll do every day (and how quickly you need to be good at it):
In the first 30–60 days and ongoing:
Meet and establish relationships with the Leadership Team, Job Coordinator, Accounting Manager, Operations Manager, fellow Project Managers, subcontractors, and vendors.
Learn Nelson Exteriors’ scheduling and budgeting policies, procedures, and software.
Gain knowledge of the various types of projects Nelson Exteriors specializes in: siding, roofing, windows and door installation, painting, gutters, and decks.
Learn how to successfully manage a customer's project to ensure they love the way their home looks and they feel they received 5-star service.
Understand all applicable building permit requirements, safety regulations, and EPA requirements. Make sure you understand all safety procedures and ensure all workers follow them.
Understand how your supervisor will measure your success and determine the best ways to communicate with the leadership team to gain feedback.
By the 60-Day mark, you should have a basic foundation of how to address the most common issues that arise on site with customers, crews, subcontractors, and vendors. When there are gaps in your knowledge, you will know how to research and who to turn to in order to find answers to new questions so you can serve customers better.
Within the 3rd month and ongoing:
After familiarizing yourself with Nelson Exteriors policies and procedures, identify any areas of potential improvement, and discuss with your crews.
Educate yourself on contingency plans due to weather, emergencies, accidents, or any delay in a customer's project.
Show more accuracy in scheduling work crews and ensuring projects are completed on time and within budget. Begin maintaining an average gross profit margin on all jobs of 40 percent or higher.
Attain at least $300,000 of your annual revenue goal of $1.25 million.
Within the 6th month and ongoing:
Be able to address the majority of customers' questions and manage their expectations realistically.
Efficiently manage project schedule.
Accurately manage payroll for each project's crew.
Successfully track and manage all materials used on each project.
Make suggestions on areas of improvement to the leadership team.
Achieve independence in the Project Manager role and be a valued team member. You show good judgment and are caring and empathetic when dealing with customers.
Reach at least $625,000 of your annual production revenue goal of $1.25 million.
12th month and ongoing:
Oversee crews, subcontractors, materials and projects with almost complete autonomy.
Make decisions regarding project and scheduling changes independently.
Update all customers with schedule changes.
Schedule and conduct final customer walk-through to ensure full satisfaction.
Fully maintain 40 percent gross profit margin on all projects.
Reach your annual goal of $1.25 million in production revenue.
Education, Skills & Experience:
Minimum of two years of varied construction experience is required.
Knowledge of paint and siding products and their application (not just hands-on experience) is required.
Broad understanding of quality craftsmanship and safe construction practices is required.
Maintaining a clean driving record is required.
Familiarity with Jobnimbus is preferred.
Strong communication and problem-solving skills are preferred.
Attention to detail with a keen eye for quality is preferred.
Natural leader who will take ownership of projects is a plus.
Who is Nelson Exteriors:
We are a second-generation, family-owned, exterior remodeling business based in Atlanta, Georgia. Over the last 45 years, we've helped nearly 10,000 Atlanta homeowners renovate their dream home.
Our award-winning services are highly sought after, and our business is growing. We are searching for project managers with a strong and broad construction knowledge base. We believe in our team members and want to build lasting careers for them as we grow this company together.
We promise our customers that they'll “love the way their home looks.” And we follow-through on that by being the best exterior renovator for siding, roofing, windows and door installation, painting, gutters, decks and outdoor living. Our review rating on Google, Facebook, and Next Door is a 4.8-star average.
What’s important to us:
Integrity. At Nelson Exteriors, we promise the highest quality work to our customers. Cutting corners is not who we are. Doing the right thing regardless of who notices is imperative. We do honest work that we can be proud of.
Craftsmanship. The work we do for our customers must be of the highest craftsmanship. We work with purpose and skill to create our customers' dream homes.
Respect. We respect our employees and their significant contributions. We respect the trust our customers place in us. We respect our craft. We've built our business on a foundation of respect. We aim to earn our employees' respect every day.
You. Nelson started as a family business, and some of that “family feeling” is still around. We all have jobs to do, the work is busy, and sometimes the stress level is high. But in the middle of it all, we promise to see you as a human being and build our professional relationship with kindness and decency. We probably won’t invite you to Thanksgiving dinner, but we’re also not going to treat you like dirt.
What is the compensation:
Annual salary range: $55,000 to $95,000 depending on knowledge and experience.
A more detailed description will be provided if you are called for an interview.
What are the benefits:
Performance bonuses for top performers
Matching retirement accounts after 1 year of employment
Paid vacation and paid holidays after 1 year of employment
Weekends off
Company truck option or a vehicle stipend
Company laptop
Company phone
A more detailed description will be provided if you are called for an interview.
What happens next:
Apply today.
Click the Apply button. Answer some questions and provide your resume.
Proceed through online assessment to in-person interview.
After we determine you've got the foundation to be a successful project manager, we will send you an online assessment to help us gauge your knowledge base. Once you pass the assessment, we will invite you to an in-person interview.
Say “Yes!” to your new career and a future full of opportunities!
Join our amazing team and let’s build a successful future together.
We are a 2nd generation, family owned exterior remodeling business that has been in business for over 40 years and currently in a growth phase. We believe in our team and building lasting careers for them as we grow the company together. Everyone is given freedom to work in their strengths while building toward their goals. This is not a “job” it is a career and we only want the best as we drive together for the long term.
We are a 2nd generation, family owned exterior remodeling business that has been in business for over 40 years and currently in a growth phase. We believe in our team and building lasting careers for them as we grow the company together. Everyone is given freedom to work in their strengths while building toward their goals. This is not a “job” it is a career and we only want the best as we drive together for the long term.
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