Job Description

Project Manager – Network Services

📍 Location: Onsite – Ashburn, VA

💰 Salary: $65,000 - $85,000 (Annually)

📄 Job Type: Direct Hire/Permanent

Role Overview:

Encore Talent Solutions is seeking a Project Manager to oversee the global implementation of network services , including fiber and copper-based Ethernet circuits . This role requires managing customer and vendor relationships from the quoting phase to service activation, ensuring smooth provisioning and on-time delivery. The Project Manager will serve as the first point of contact for customers, vendors, commercial property managers, and engineers , handling multiple projects in various stages of completion.

Key Responsibilities:

✔ Lead provisioning efforts to ensure circuit/service delivery

✔ Manage project timelines, vendor processes, and escalations

✔ Schedule site surveys, access requests, and vendor dispatches

✔ Interface with stakeholders , providing regular project updates

✔ Conduct customer calls to review milestones & requirements

✔ Drive installation deadlines by coordinating internal and vendor resources

✔ Independently manage customer expectations & conflict resolution

✔ Maintain tracking documents & project status reports

✔ Ensure compliance with vendor & customer contracts

Must-Have Skills & Qualifications:

✅ 2-3 years of Project Management experience (5+ years preferred)

✅ Telecom or technical project management experience strongly preferred

✅ Strong time management & organizational skills

✅ Advanced Microsoft Office Suite proficiency

✅ Ability to manage 20+ projects concurrently

✅ Excellent verbal & written communication skills (including C-Level interactions)

✅ High initiative, problem-solving, & decision-making capabilities

✅ Ability to self-manage with minimal supervision

Preferred Skills:

➕ PMP certification highly desired

➕ Experience in vendor & customer contract management

➕ Strong customer service & conflict resolution skills

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