Program Manager I, Amazon Global Logistics, Destination Operations Job at Amazon.com Services LLC, Bellevue, WA

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  • Amazon.com Services LLC
  • Bellevue, WA

Job Description

DESCRIPTION

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own tactical, cross-functional projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

We are seeking a Program Manager to effectively support the enhancement of our supply chain and transportation networks across our FBA product line. In this role, you will support project initiatives, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.

Key job responsibilities
- Manage and oversee various cross-functional projects, ensuring successful delivery.
- Utilize data to make decisions and understand gaps within our network.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.

A day in the life
- Support the scale of our FBA business within a specific product line to solve for capacity gaps, Leg3 speed, and promise reliability.
- Responsible for providing visibility to the leadership team via written documents on an ongoing basis. Partnering with relevant stakeholders and team members, anticipating and removing obstacles with a sense of urgency and keeping program deliverables on track.
- Performing data analysis/modelling to analyze capacity gaps and come up with recommendations to solve.

BASIC QUALIFICATIONS

- 2+ years of program or project management experience
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of SQL
- Supply chain, transportation, or logistic network management solution experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

Job Tags

Full time,

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