Job Description
Job Title: Options Counselor (OC)
Business Unit: Family Caregiver Support Program
Department: Caregiver Solutions
Reports to: Associate Director Caregiver Solutions and Home Care Analytics
FLSA: Exempt
Classification: Regular Full - Time (35 hours)
Grade: 8
Salary Range: $43,515 - $52,000 (commensurate with experience)
SUMMARY OVERVIEW
The goal of the Options Counselor is to assist individuals in need of long-term services and supports (LTSS) to make informed choices of setting and services, resources to help pay for supports and services, referrals to experts in the individual's particular disability as needed, and assistance in connecting with appropriate resources using a No Wrong Door (NWD) approach. Options counseling is a core function of the Suffolk County Aging and Disability Resource Consortia (ADRC).
Additionally, the Options Counselor provides specialized support for grandparents raising grandchildren. This includes guiding them through available resources, financial assistance programs, and connecting them with community support services designed to address the unique challenges they face. The Options Counselor ensures that these families receive comprehensive and tailored assistance to promote stability and well-being for both grandparents and grandchildren.
ESSENTIAL FUNCTIONS
Duties 1-15 are designated as ADA essential functions and must be performed in this job. All other job duties are secondary functions.
COMPETENCIES
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position, Monday-Friday, 9:00 AM - 5:00 PM.
TRAVEL
This position requires up to 60% travel. Must be able to travel throughout the community under all weather conditions and perform home visits.
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
ADDITIONAL ELIGIBILITY QUALIFICATIONS
None required for this position.
WORK AUTHORIZATION/SECURITY CLEARANCE
AAP/EEO STATEMENT
Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role.
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