Job Description

**Job Title: Live Chat Agent****Job Type:** Full-time**Location:** [Please insert location]**Salary Range:** $27 to $28 per hour**Job Overview:**At Epaccsys Ltd, we are seeking a motivated and customer-focused Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing excellent customer service and support to our clients through our live chat platform. You will be the first point of contact for customers seeking assistance with our products and services.**Responsibilities:**- Respond to customer inquiries and provide support through our live chat platform- Assist customers with product information, troubleshooting, and issue resolution- Identify and escalate priority issues to the appropriate team members- Maintain a high level of professionalism and customer service at all times- Keep accurate records of customer interactions and transactions**Requirements:**- Previous experience in customer service or a similar role- Excellent communication skills, both written and verbal- Ability to multitask and work in a fast-paced environment- Strong problem-solving skills and attention to detail- Familiarity with CRM software and live chat platforms is a plus**Please note:** Epaccsys Ltd is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.If you are passionate about providing exceptional customer service and are looking to join a dynamic team, we encourage you to apply for the Live Chat Agent position at Epaccsys Ltd.
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Epaccsys Ltd

Job Tags

Hourly pay, Full time,

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