Job Description
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LDO8930-Licensed Team Lead-Bellevue, WA-Lenscrafters Date: Jul 17, 2024
Location: Bellevue, WA, US, 98004
Requisition ID: 850412
Store #: 008930 LensCrafters
Position: Full-Time
At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
This person will support our optical experience inside Macy's department stores in the U.S.
LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.
GENERAL FUNCTION
The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
MAJOR DUTIES AND RESPONSIBILITIES
While working in Retail:
Ensure the LensCrafters team provides unsurpassed Customer Service
Assist customers with selections, provide recommendations, assist sales associates
Serve as a responsible alternate store key holder
Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, perform accurate digital measurements.
While working in Lab, if applicable:
Custom fit glasses & precisely place prescription in lenses
Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensure finished eyewear meets optical standards & customer requirements
Create a safe working environment for all, demonstrate safe work practices
Be responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
BASIC QUALIFICATIONS
HS diploma/GED
Current & valid state Opticianry license
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience
PREFERRED QUALIFICATIONS
State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
Optical machinery/instruments experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options
Pay Range: 23.42 - 38.61
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Job Tags
Minimum wage, Full time, Local area,