Hotel Night Auditor full time Job at Suite Hospitality Managment, Syracuse, NY

bzNjdlg4c2N4NitNWlNDTkFkRTZ2WjlpaVE9PQ==
  • Suite Hospitality Managment
  • Syracuse, NY

Job Description

Hotel Night Auditor full time Location Syracuse, NY :

:

What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

· Be the warm welcome that kicks off a memorable guest experience

· Acknowledge Rewards Club members and returning guests, in person or on the phone

· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

· Handle cash and credit transactions

· Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys.

· Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns

· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

· Take pride in your appearance and place as a brand ambassador

· Always know what events and activities are on the day's schedule

· Jump into other ad-hoc duties when your colleagues need your help

Set up breakfast. .

What we need from you

· Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to

· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

· Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers

· You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

· Experience - ideally, you'll have spent at least one year in a front desk or guest service position

· Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Expected hours: 24 - 40 per week

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Overnight shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Local area, Shift work, Weekend work,

Similar Jobs

Snowshoe Mountain

Kitchen Manager Junction Job at Snowshoe Mountain

 ...Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality...  ...Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations... 

The City of Falls Church Virginia

Part Time Library Assistant I Job at The City of Falls Church Virginia

 ...Job Description Job Description Part Time Library Assistant I $22.67 per hour Onsite Closing Date: June 10, 2025 The City of Falls Church is recruiting a permanent part-time (20 hours per week) Library Assistant I position to regularly work weekends as... 

CT Assist

Physician Assistant - Cardiovascular/Cardiothoracic Surgery Job at CT Assist

 ...Job Description CT Assist is seeking a Physician Assistant Cardiovascular...  ...~40 hours per week ~ Shift: 8 hours ~ Employment Type:...  ...physician-led and governed medical groupprovides the most comprehensive...  ...\n\t Schedule: Days or night shifts available,14-15 shifts... 

BrightStar Care of Chattanooga

CNA/Caregivers Needed $15.00 per hour Job at BrightStar Care of Chattanooga

 ...compassionate, dedicated, and dependable CNA or caregiver? If you are looking for part or full-time hours working with our clients, one-on-one, in their homes, earning $15.00 per hour, we may be what you are looking for. Our employees enjoy:* Weekly Pay via Direct... 

Circulum Vitae GmbH

Summer Internship MEINE ERDE Job at Circulum Vitae GmbH

 ...ein Teil des MEINE ERDE Teams We are looking for a driven and autonomous intern to join our team in New York City for the summer. This internship offers a unique opportunity for individuals passionate about sustainability and eager to gain hands-on experience in...