:
What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Your day-to-day
· Be the warm welcome that kicks off a memorable guest experience
· Acknowledge Rewards Club members and returning guests, in person or on the phone
· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
· Handle cash and credit transactions
· Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys.
· Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
· Take pride in your appearance and place as a brand ambassador
· Always know what events and activities are on the day's schedule
· Jump into other ad-hoc duties when your colleagues need your help
Set up breakfast. .
What we need from you
· Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
· Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
· You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
· Experience - ideally, you'll have spent at least one year in a front desk or guest service position
· Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
Job Types: Full-time, Part-time
Pay: $16.50 - $18.00 per hour
Expected hours: 24 - 40 per week
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
...Nightingale Nurses - Allied is seeking a travel Ultrasound Technologist for a travel job in Winchester, Virginia. Job Description & Requirements ~ Specialty: Ultrasound Technologist ~ Discipline: Allied Health Professional ~ Start Date: 06/16/2025~ Duration...
...over 11 years. We provide personalized, one-on-one tutoring and academic coaching to students in-person in the Ridgewood, NJ and surrounding areas.We're seeking compassionate, motivated Executive Skills Coaches to support students in developing key learning skills...
**Job Title: Live Chat Agent****Job Type:** Full-time**Location:** [Please insert location]**Salary Range:** $27 to $28 per hour**Job Overview:**At Epaccsys Ltd, we are seeking a motivated and customer-focused Live Chat Agent to join our team. As a Live Chat Agent, you...
...considered. We are on a mission to help improve access to high-quality, affordable child care and we are looking for an SEO Manager / Technical SEO specialist / Growth marketer to help us accelerate our organic user acquisition! This is an amazing opportunity to make...
...quality engineering team. As part of this team, you will oversee the quality aspects of flight and propulsion control systems for VTOL electric aircraft. This Quality Engi Quality Engineer, Composite, Engineer, Manufacturing Engineer, Technology, Quality Joby Aviation, Inc.