Hotel Front Desk Agent Job at Doubletree by Hilton Colorado Springs, Colorado Springs, CO

cFg4alg4OGJ3S1dIYVNXT0E5NDV2SkJ1aVE9PQ==
  • Doubletree by Hilton Colorado Springs
  • Colorado Springs, CO

Job Description

Description

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities

•Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
•Field customer complaints when necessary
•Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
•Connect with the housekeeping department to ensure guest accommodations are ready
•Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Qualifications

•1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills
•High school diploma, GED, or equivalent
•Exhibits working knowledge of Microsoft Office and reservation management systems
•Has experience answering telephone calls and troubleshooting stressful situations Doubletree by Hilton Colorado Springs

Job Tags

Start working today, Flexible hours,

Similar Jobs

Zs Associates

Business Technology Consultant - Pharma Job at Zs Associates

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here youll work side-by-side with a powerful collective of thinkers and experts shaping life-changing... 

Infosys

Site Reliability Engineer Job at Infosys

Required Qualification: Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 2 years of Information Technology experience...

GoldMatch

Cardiac Anesthesiologist - to $750K Job at GoldMatch

 ...Job Description Job Description Cardiac Anesthesiologist Role Up to $750K+, 13 Weeks Off ***Would you like us to market you to find your perfect job? Contact us for more information.*** Role Overview: Join a longstanding, easygoing, physician-owned group... 

Dalwadi Hospitality Management

Billing Representative / Front Desk Job at Dalwadi Hospitality Management

 ...Maintains awareness of all rates Communicates with the previous and following shifts Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are in hotel's property management system. Ensures compliance with energy... 

Point Eight Power

CNC Punch Machine Operator - PM Shift Job at Point Eight Power

 ...fabrication of raw materials as needed to manufacture quality Point Eight Power products in a timely manner. The overall objective of the CNC Machine Operator III position is to engage in all activities concerned with learning how to properly produce parts by operating a CNC...