Front Desk Agent Job at Redwood Inn & Suites, Canada

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  • Redwood Inn & Suites
  • Canada

Job Description

Job Description

Job Description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments
  • Guest Breakfast, cooking, stocking, set up and clean up
  • Assist in laundry

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company Description

92 Suite hotel that provides luxury accommodations through cleanliness and great customer service.

Company Description

92 Suite hotel that provides luxury accommodations through cleanliness and great customer service.

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