Director of Sales Catering South Coast Winery Resort and Spa Job at Carter Hospitality Group, Temecula, CA

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  • Carter Hospitality Group
  • Temecula, CA

Job Description

Benefits:



  • 401(k)


  • 401(k) matching


  • Bonus based on performance


  • Company parties


  • Competitive salary


  • Dental insurance


  • Employee discounts


  • Flexible schedule


  • Health insurance


  • Opportunity for advancement


  • Paid time off


  • Parental leave


  • Training & development


  • Tuition assistance


  • Vision insurance


  • Wellness resources


Carter Hospitality is seeking a seasoned Director of Sales & Catering to lead the Sales & Catering department at South Coast Resort & Spa. South Coast Winery Resort& Spa is a full service resort located in the heart of Temecula's Wine Country.

Some Essential Duties Include:


  • Maintain and promote a teamwork environment with effective and clear communication amongst co-workers.

  • Ensure best client service is being made available through communication amongst the team, cross-training within the department, and appropriate office coverage.

  • Set example through professionalism, friendly attitude towards clients and co-workers, timely response to client and co-worker needs, and observance of Sales Office standards.

  • Ensure the sales team shares these same ideals.

  • Have open door policy for open communication within department.

  • Provide opportunities for cross-training, development and growth.

  • Be familiar with all areas of the sales department (cross-trained) in order to best service client.

  • Perform necessary supervisory functions to effectively and efficiently manage personnel assigned.

  • Determine the standards of performance as a basis for review progress of sales department members.

  • Ensure hotel meets or exceeds budgeted goals.

  • Follow company cross-sell procedures.

  • Utilize company database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.

  • Organize travel agent month and travel agent appreciation rates for slow months.

  • Solicit PR, travel agent and other business through personal calls, trips and networking.

  • Maintain and expand targeted media lists/contacts.

  • Develop and send informative press releases to targeted lists highlighting all activities and promotions.

  • Actively participate in industry and civic organizations, serving as a representative of the company to enhance our knowledge of local operations and activities.

  • Maintain and expand Corporate Incentive Program via direct mail, personal visits and phone calls with participants and potential clients to ensure programs success.

  • Continue to develop and educate self and staff.

  • Aid with group bookings, site inspections and visits as needed.

  • Work directly with the General Manager and sales team on the business plan, trimester plan and budgets.

  • Manage advertising, direct mail and sales budget, making appropriate recommendations for realignment, when necessary.

  • Monitor overall office workflow and make adjustments as necessary.

  • Yield rates on a weekly basis with the General Manager, Sales Manager and the Yield/Reservations Coordinator.

  • Oversee and ensure the update of the different websites and GDS

  • Generate and cross book sales leads

  • Monitor progress of the sales team

  • Responsible for training sales managers and department heads on appropriate aspects of Cross Selling.

Job Tags

Local area, Flexible hours,

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