Job Description
We are looking for a Staff Tech, Customer Service to work with us, this contract has an expected duration of 24 months, if you are open to the job market I encourage you to apply! This could be the next step you were looking for!
Job title: Staff Tech, Customer Service
Location: East Syracuse, NY
Duration: 24 months/ Monday - Friday 8am-5pm
Pay rate: $20/hr - $22/hour
Description:
Provides strategic direction for pre-delivery and after-sale support to customers which may include product ordering, availability and delivery.
GENERAL RESPONSIBILITIES:
We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes distributors seeking after-market replacement components. Our Call Center is a high-volume, fast-paced, and metric driven call-center team atmosphere with a high emphasis on customer satisfaction and first call resolution.
Shift
Standard Work Day
Education
HS Diploma/GED
BENEFITS DISCLOSURE
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
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